Microsoft Teams Rooms Premium-managed service - Microsoft Teams | Microsoft Docs
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Microsoft teams rooms managed services
Microsoft teams rooms managed services -
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The Microsoft Teams Rooms managed microsoft teams rooms managed services is a cloud-based IT management and monitoring service that keeps Microsoft Teams Rooms devices and their peripherals servces to date servicex proactively monitored, supporting an environment optimized for a great user experience. The Microsoft Teams Rooms managed service is for organizations looking to improve their meeting room experience and rapidly scale their footprint by offering proactive management for Microsoft Teams Rooms devices.
The service allows organizations to save time, money, and expertise that would otherwise be spent on "do it yourself" room management. The Microsoft Teams Rooms managed service is built on a strong foundation of Microsoft's expertise in microsoft teams rooms managed services management of end points, machine learning, and intelligent automation.
The Microsoft Teams Rooms managed service helps organizations deliver a high-quality experience across download adobe photoshop kuyhaa 2021 adobe kuyhaa 2021 remote sites and can accommodate any pace of growth an organization microsoft teams rooms managed services require. Software and machine learning that microsoft teams rooms managed services updates, problem detection, problem resolution for Microsoft Teams Rooms.
A team of experts who provide 24x7 service operations, tiered support, and incident resolution assistance. Here's a summary of important features the Microsoft Teams Rooms managed service provides to support the above capabilities. For the Microsoft Teams Rooms managed service to maintain service quality, enrolled rooms must be Microsoft Teams Rooms supported devicesand you must prepare your environment with all the required Office URLs and IP address ranges fully allowed and reachable by meeting room devices.
To learn more, see Prepare your environment in the Microsoft Teams Rooms documentation. As provider of a managed service, Microsoft needs to work with responsible stakeholders for rooms in your organization to keep rooms healthy and recover from issues. You're responsible for uncertified devices used in meeting rooms, third-party or custom software that you've chosen to deploy in your meeting room devices, and adhering to change management practices recommended by Microsoft.
Your organization or a partner contracted by your organization must be prepared to remediate last mile issues detected by the service. The Microsoft Teams Rooms managed service SOC provides first response and appropriate escalation on tickets raised by the system or by your organization. Additionally, keep in mind that the Microsoft Посмотреть еще Rooms managed service SOC will assist IT Operations in your organization and isn't a replacement for читать полностью desk services for your end users.
For more details on the Microsoft Teams Rooms managed service support coverage, see Support inclusions microsoft teams rooms managed services ssrvices. The Microsoft Teams Rooms Premium license is available in the following countries with audio-conferencing:. The Mlcrosoft Teams Rooms Premium license microsoft teams rooms managed services available in the following countries without audio-conferencing:.
The Microsoft Teams Rooms managed service monitors devices, collects device data, microsoft teams rooms managed services allows Microsoft to remotely access and manage room devices. The Microsoft Teams Rooms managed service doesn't access the live content of a meeting. Data collected is specific to a room account, not an individual user. Incidental references to an individual user may be present in the activity log during use of the device.
Collected data is processed by Microsoft in accordance with the Microsoft Privacy Statement. Skip to main content. This browser is no longer supported.
Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. /13322.txt and view feedback for This product This page. View all page feedback. In this article. Room planning microsoft teams rooms managed services that allow you to understand your room equipment inventory and make decisions on equipment standards for new room deployments. Room health monitoring that detects problems with the room system and peripherals and provides a proactive tesms management response driven by Microsoft.
Management and delivery of application and firmware updates for room systems and their peripherals performed by Microsoft. Escalation on your behalf to other primary vendors when applicable. To learn more, see Customer amnaged. Certified Microsoft Teams Microsoft teams rooms managed services systems and their peripherals. Surface Hub support nicrosoft in the second half of Room inventory tracking with a bulk export option that lists room devices, peripherals, makes, and models.
Easy onboarding with self-enrollment of room devices roons the Microsoft Teams Rooms managed service. Customer portal for managed service capabilities, insights, administrative settings, and room group management.
Application, operating system, peripheral and firmware health monitoring. Automated incident detection for issues affecting meeting experiences due to issues such as peripheral health. Health overview of the entire room real estate and incidents through the Microsoft Teams Rooms managed service portal. Automated diagnostics and auto-remediation where applicable.
Service Now ссылка на продолжение for incident coordination. Automated meeting application and firmware update orchestration based on customer configurable deployment rings. Incidents related to the meeting room app, room devices, and peripherals are included in Microsoft Teams Rooms managed service support.
Customer-initiated tickets: 3 business days System-initiated tickets: 15 business days. Issues related to another Microsoft product outside the scope of the Microsoft Teams Rooms managed service are directed to the appropriate support team.
In some cases, you may be responsible for engaging directly with your OEM. Investigation and guidance for Microsoft Teams Нажмите сюда Windows configuration including Microsoft Teams Rooms app settings, first-party network configuration, first-party software setup, and recommended power settings and configuration.
Any third-party software configurations and investigations that mqnaged directly part of the Microsoft Teams Room app. Also, any OEM-specific configurations that servicws configuration outside of first-party windows, or Microsoft Teams Room app settings. Direction to available documentation for room account setup at request. For sign-in or account configuration читать статью, initial investigation is performed.
Execution of recommended remediation or issues with executing recommended remediation, configuration of third-party authentication providers, and configuration of individual-account features. Initial miccrosoft are performed for certified peripherals such as cameras, microphones, and speakers. Issues that aren't resolved by applying standard configurations or that involve a third-party application. All root causes for issues encountered in the meeting room experience are provided when available but are performed on an as-able basis.
Investigating issues within the meeting settings on Microsoft Teams Rooms app and guidance for properly configuring Quality of Service on the device is provided at request. Root cause analysis or investigations for call-quality issues or network-related issues are excluded from this scope. Customers receive guidance to bring their rooms to standards that are recommended by Microsoft Teams Rooms managed service at onboarding.
Investigations with respect to in-house custom software images microsoft teams rooms managed services non-compliant with recommended software version guidance from Microsoft Teams Rooms managed service aren't in scope.
Microsoft teams rooms managed services -
Video and content layouts such as Together mode, large gallery, gallery only, and gallery and content. United States. Приведенная ссылка Microsoft Teams to your meeting rooms. Learn more. Transform your meeting spaces with Microsoft Teams Rooms Teams Rooms are licensed per device, per month. Partially included Included. Expand all.
Microsoft Teams Rooms Standard. Try for free. Compare Microsoft Office Product features. Supported experiences. Teams Rooms on Windows. Teams Rooms on Android. Teams Rooms on Surface Hub. Meeting scheduling. Calendar integration with Exchange, Microsoftand Google. Meeting join. One-touch join. Proximity join. Meet now. Direct guest join. Meeting engagement and collaboration.
Microsoft teams rooms managed services, purpose-built app experience. Chat bubbles. Raise hand. Pin video. Spotlight video. Live reactions. Companion mode. Live closed captions. Microsoft teams rooms managed services recording and meeting transcription. Coordinated meetings with Surface Hub.
Microsoft Whiteboard. Intelligent content capture. Meeting and device controls. Room remote in companion mode. Wireless sharing. Cast from mobile. HDMI ingest. Video and content resolution: p, 30 FPS. Meeting participants roster. Cortana voice skills. Dual screen support.
Support for up to 1, video participants. External lighting and environmental controls. This feature is partially included. Credential Guard. Lockdown policies for Teams Rooms app. Automatic security updates. Managed security updates. Not included. Advanced security. Continuous vulnerability and threat detection through Microsoft Defender. Management and administration. Securely delegate management access to a partner. Roles-based access control. Device inventory views. Device and peripheral health.
Remote configuration. Automatic Teams app updates. Device auto-enrollment. Call quality analytics. Active device monitoring and diagnostics. Centralized room configuration catalog. Recommended room configuration standards.
Deployment rings for staging updates. Cross-organizational insights. Managed operations. Not Included. AI-driven operations. Proactive room configuration settings management. App, firmware, and hardware microsoft teams rooms managed services curation, management and validation. Proactive incident detection. Remote incident management and resolution. Around-the-clock escalation support from Microsoft experts. Hardware incident support assistance. Ability to export tickets to Service Now. Operational feature delegation to partners.
Buy now. Swipe to view more plans. Learn microsoft teams rooms managed services about options for Microsoft Teams. Teams Phone. Instant messaging. Apps and workflows. Frontline workforce. Privacy and security.
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